oUR cLIENTS
A few of the brands we have worked with.
The Brief
Retail100 have worked with Indigo on a number of briefs:
- Deliver strategy and brand acquisition for the Indigo Beauty, Wellness and Home Fragrance categories. To include detailed analysis on current Indigo sales and profitability by brands & price point. A new category strategy with defined brand roles and number of skus & brands by channel. Concluded with a brand acquisition plan with process timeline and supplier facing ‘romance’ packs.
- Review all Indigo Home Living assortments and support with data driven analysis and future recommendations. Present back an assortment review of each category and future directions including sales performance, stock holding, key takeaways, brand performance, sku optimisation and brand review.
- Use R100s knowledge and experience to help cover team vacancies and skill gaps on new categories. Work with the trading teams to spark thought and debate around assortment decisions. Embed new ways of working.
client Testimonial
“Retail100 were delightful to work with and their knowledge and experience shone through from the start. Initially we worked with Retail100 on an international beauty, wellness and home fragrance brand acquisition and strategy development. They worked closely with the trading division including VP GM and COO. They formed a true connection with the teams, working as one in an incredibly collaborative fashion
Retail100 then went on to help us understand our home living assortments in more detail. They delivered detailed analysis to inform us on our current assortment performance and recommendation on future vision. This not only covered sales and price points, but a thorough understanding of stock efficiency, sourcing recommendations and optimal sku count.
The benefit of working with Retail100 was their approach: they felt like an extension of the Indigo team, supporting and encouraging everyone during the process with warmth and a real human touch.”
– Katharine Poulter, COO Indigo.
The Brief
- Hyve were looking to introduce a new connection tool to their trade shows to allow visitors to arrange and manage meetings in a much more user friendly and seamless way. Retail100 worked with the team looking at the taxonomy behind this to review their category data and what a retail buyer would expect to see in terms of product type associations.
- To create and deliver retail seminars at Hyve’s UK trade show brands with varying topics dependent on the focus of the show. Scope to date has included a guide to sourcing overseas, Leadership and A buyer’s life.
client Testimonial
“The Retail100 team came in to help us sense check and validate a taxonomy project we were working on to enhance our trade show experience. Their retail knowledge and context of what a buyer would want was instrumental in stress testing our data and will lead to an enhanced visitor experience. Their detailed approach and collaborative working style was just what we were looking for to bring this project to a successful conclusion.”
– Nicola Meadows Retail Portfolio Director – Spring Fair, Autumn Fair, Moda and Glee.
“Retail100 Consulting have been a great addition to our speaker line up for Spring Fair and Source Home & Gift. Their wide range of knowledge and experience means they are able to talk to our show audiences on a variety of topics that add tremendous value to retail buyers and suppliers. They create sessions that truly engage, and go above and beyond to ensure that all runs smoothly on the day. Working with retail100 has given us access to some of the best minds in retail, able to understand the true issues we have in engaging with our customers and able to make practical recommendations that will really work. I don’t think there is a sphere of retail that this team doesn’t know and can’t advise on, you will never regret working with this team.”
– Suzanne Ellingham – Sourcing Director, Hyve Group plc.
The Brief
Retail100 have worked with Talking Tables on a number of briefs:
- Delivering Strategy with senior leadership team
- Working alongside the merchandising team to review processes and stakeholder interaction and deliver new ways of working.
- Retail Insight days for Sales and Product teams to gain feedback and advice about what buyers and retailers are looking for and need them to deliver.
client Testimonial
“We already had a very positive and supportive relationship with Sara whilst she worked with us, as a senior buyer, at John Lewis, offering Talking Tables tips on how to continuously improve our offer in practical ways. Therefore we knew immediately, with the birth of Retail100, that we wanted to tap into her know-how built up over her many years of buying from multiple, varied suppliers. We invited Sara to spend time with both our sales and product development teams for advice on how they may be perceived by retail buyers. Both teams came away buzzing with enthusiasm from the actionable, kindly advice offered by Sara. We are looking forward to her next meeting with us.”
– Clare Harris Founder Talking Tables
“It was great to have Neil work alongside our merchandising team at Talking Tables, to inject and coach some fresh thinking and inspire the team to look at different approaches. This complementary experience helped support and strengthen our product growth plans ”
– Emma Parry – Head of Product.
The Brief
American home fragrance brand Voluspa were looking to relaunch their brand in the UK in time for their 25 year anniversary celebrations in 2024. The team came to R100 to gain understanding and insight into how this category operated in the UK and to help facilitate introductions with key buyers in the mid to premium sector of the market. R100 have supported them with market relevance in range selection and planning alongside building their UK network.
client Testimonial
“I have known Sara and Anna from the John Lewis era and connected again last year to discuss an opportunity for our brand .
I always valued their expertise and knowledge as buyers; as well as their genuine and approachable personalities ; I was therefore very eager to learn more about their new venture and how Retail100 could support our growth plans in the UK.
Both Sara and Anna have been very receptive to our challenges and were able to propose tailor made services to cater to our needs.
I am very excited to continue to partner with these 2 true retail experts and benefit from their extended network in the market ; to take our brand to the next level this year”
– Beatrice Lepetit, General Manager EMEA&UK
The Brief
To strategically support the Coole Swan team with their UK retail partners and help deliver new retailer on-boarding. Specifically focused on display, marketing and promotional activity.
client Testimonial
“If you want to win in UK retail then you need to add Retail 100 to your team. We have been in the UK retail market with our amazing award winning Irish Cream Liqueur for a number of years. We started working with Retail 100 this year and already the impact on our business is clear – revenues are up and costs are down. There is something very unique about what the service Retail 100 provide. They only ever talk in solutions – they are literally our right arm. We cannot recommend them highly enough.”
– Mary Sadlier CEO Coole Swan
The Brief
The Yvonne Ellen team wanted to review their business model and work through the scenarios related to licensing their brand or taking production and sales in house. We built analytic models to help scrutinise in particular the financial impacts of the different models and what that would mean for YE. We spent time with the YE team working through and revising the scenarios to help them make informed decisions about their future business direction.
client Testimonial
“We engaged Retail100 consulting to help us work through the future direction of our product brand. Over a six month period they created analytical tools to help us compare and contrast different business models whilst engaging with all parties that would be affected by any changes we made. They allowed us to see the impact of a variety of new routes and were available to talk these through and feedback on regular updates. They were supportive and collaborative to work with.”
– Craig Fisher, Director Yvonne Ellen
The Brief
To deliver a new Gift and Homewares range to support the company’s expansion into Non-food categories. Delivered on an expedited timeline, Retail100 acquired brands and built a range framework for the Parsley Box team to bring to market.
client Testimonial
“Retail100 Consulting were a huge help in creating a new gifting category for Parsley Box. The combined team’s experience is worth its weight in gold from really understanding the business and its target customer and then helping to curate an compelling assortment from scratch that will resonate with them. And at speed!
They helped identify the key gift categories to introduce in this brand new proposition and, within those, the best selling lines to stock to ensure early commercial success. They also used their extensive contacts to unlock relationships and supply that we would not have been able to without them.
Retail100 Consulting were a delight to work with and felt like an extension to the team and gave me confidence we were making the right choices.”
– Simon Russell CEO Parsleybox
The Brief
To facilitate and support discussion and exploration around new category expansion for the Woodmansterne brand and wider business. To produce detailed category market analysis and costings to allow the commerciality of new opportunities to be reviewed.
client Testimonial
“The Retail100 team came into our business to work with us on new product category opportunities and share their knowledge and experience within those. The time we spent with them working though the options was informative, collaborative and ultimately led to us commissioning them to follow up on one avenue in more depth. The work they produced for us gave a comprehensive overview of that market and highlighted their depth of knowledge in the sector”
– Keith Gillespie, Director of National Accounts
The Brief
Big Potato wanted insight and support around the commercial workings of a brand x retailer relationship and how to get the best out of this for all parties and in turn unlock future business growth. R100 worked with them to talk through the different options available and analyse the pros and cons of taking different actions.
client Testimonial
“Working with Retail100 is like creating a safety net for yourself. If you’re concerned about making a wrong decision/action – they will coach you through your options and the correct thing to do for your company. Not only are they always friendly and easygoing, they genuinely add value to any interaction with their extensive knowledge and skill.”
– Emily Bond, UK Sales Director
The Brief
To support range reviews and product development by spending time with the business owner and design team discussing brand identity and direction, trends and bestsellers. Ensure avenues to new product categories are facilitated and feedback on new product development.
client Testimonial
“We decided to work with Retail100 Consulting as we wanted to tap into their extensive retail knowledge and collaborate with them on our brand direction and product development. Their ways of working are open and collaborative giving us confidence in the direction we were taking and constructive feedback on what else we might want to consider to grow our sales. Knowing they are on hand to support us will be a key asset to our business going forward.”
– Donny Carstairs, Director Selbrae House
The Brief
Wanting to expand their established 2D designs into the 3D Home and Giftwares sector, the Storigraphic founders sought out R100 for retail immersion sessions that gave them an in-depth understanding of all the areas they needed to consider in growing their wholesale business. Topics covered included Licensing, Retailer introductions, Trade Shows, Distributors and Sourcing.
client Testimonial
“We worked with the Retail100 team to help us review our brand, positioning and future product planning. Anna, Elaine, Neil and Sara provided the perfect provision of consultancy, experience and guidance. They also gave us the encouragement to take some bigger leaps with practical and helpful pointers including introductory meetings with some established manufacturers in the industry. It has been a pleasure working with them and we will continue to do so for our future plans.”
– Roz Nazerian & Nic Graham, Storigraphic
The Brief
As a rapidly growing brand Slipfree were struggling to keep up with customer demand, keep their best sellers in stock and general availability up. Slipfree needed a forecasting method that would keep on top of their flow of stock, maintain their customer needs and set up for future growth. Retail100 delivered the tools and training needed for success.
client Testimonial
“Retail 100 provided us with the tools and methodology to forecast our demand in a more structured fashion. We are a small business that didn’t have a robust process in place, but we now have a forecasting tool that allows us to plan what we need to buy, when we need to buy it and more importantly what we don’t need to buy. Neil also shared his retail insights with us and helped focus on the things that drive the turnover”
– Jo Robinson & Lou Rawlinson, Slipfree
The Brief
To feedback and support on the creation of a supplier introductory deck for UK retailers and brands alongside making introductions to new customers.
client Testimonial
“We engaged Retail100 Consulting to help support our business with UK retailers and brands. Their expert advice and insight into what a UK buyer is looking for has been of great value and we look forward to working with them going forward as a key part of our business development programme.”
– Vasu Goel, CEO Parth Exports
The Brief
Retail100 offer ongoing support to identify retailers, facilitate introductions and building romance decks aimed to engage specific retailers.
client Testimonial
“The Retail100 team brings top expertise on everything your brand needs to understand and work with the retail industry. Right from product development, to brand acquisition, design direction, merchandising, and commercials. One cannot underestimate the breadth and depth of knowledge this consultancy house brings. They are hugely respected as professionals across the international retail market, and are an invaluable addition to your business. They deeply care about your business succeeding and generously give honest advice.
– Supreme Creations/ Bags of Ethics
The Brief
Sue wanted advice on how to scale up her business, whilst still maintaining control of her brand. Also Sue wanted to spend more of her time on doing the things she loved about her business and less on those she didn’t. Retail100 worked with Sure Ure Ceramics, advising on production, retail and online.
client Testimonial
“I found working with Retail100 a rollercoaster of an experience. As a creator and one woman brand it felt a bit akin to laying my soul bare – in front of an audience who were going to critique my business and hopefully provide insights and a path of actions to help move the business forward.
And although it was challenging, this was in no way due to Retail100 who were friendly, thoughtful and receptive to my input. I was extremely impressed by the scope and thorough analysis they brought to every aspect of my business and provided a clear path of recommended actions to move the business forward. I am very pleased I took the decision to work with them and think it was a really beneficial action for my business.”
– Sue Ure
The Brief
After relocating to the UK from South Africa, Cara Mia founders Adi and Bianca were looking for advice and support around bringing their very successful brand and business into a new territory. R100 were engaged to spend a strategy day working with them on what their vision and purpose was for the brand in the UK and to explore the different routes to market.
client Testimonial
“We decided to engage Retail100 Consulting as their experience of the UK gifting market felt like exactly what we needed to advise and inform our entry into this sector. They took time to listen and understand what our CaraMia business had been and immediately understood what inspired us and motivated us about the brand and therefore what we needed to focus on as we developed our ranges for UK retailers. They have stayed in contact to help and support our brand as we move forward and facilitate introductions with retailers and key contacts.”
– Adi Abrams, Founder CaraMia
The Brief
The founder of Reborn Homewares was building a team to bring an entirely new brand and product range to the market in the UK. Retail100 were engaged as his Retail expert partners to advise and input on commercial product development and range structure. R100 also supported retailer engagement and negotiations alongside projects on finding appropriate packaging and warehousing partners.
client Testimonial
“The R100 team have been an integral part of the ReBorn journey, and their advice and support in getting the first product range launched has been invaluable. They have been able to support with retail range planning, pricing and forecasting and help navigate retailer conversations with the inside track on negotiations and opportunities. Their knowledge in the homewares sector will continue to be impactful for the brand as it expands into new markets and as key advocates of the ReBorn mission to produce in the UK, using recycled materials and building a more circular economy. Their collaborative and honest approach makes them a pleasure to work with and a reliable source of constructive feedback”
– Brian Walmsley, Founder Reborn Homewares
The Brief
Aarke approached Retail100 to help confirm their UK Strategy with specific focus on channel management plans.
client Testimonial
“Neil and Elaine’s knowledge of the market was second to none and they helped unpack what was really important to Aarke and to their retail partners to build a sustainable long term relationship.
Our time together was informal and collaborative, which resulted in great conversations around the hydration category and product opportunities”
– Josh Crowhurst, Country Manager, aarke
